A transcript of the emergency call made by a hotel member of staff before Liam Payne fell to his death in Argentina has been released by local media.
Payne, 31, died on Wednesday after into the internal courtyard of the CasaSur hotel, located in the Palermo neighborhood of the capital Buenos Aires, resulting in “extremely serious injuries.” According to local authorities, medics confirmed his death on the spot.
Argentine media reported that Payne was of his former One Direction bandmate Niall Horan. It was reported by that Payne and his girlfriend Kate Cassidy arrived in Argentina on September 30. Cassidy is said to have returned to the U.S. on October 14.
Authorities were first alerted at 5:04 p.m. by a 911 call from one of the hotel’s senior staff, who reported that a man was behaving aggressively and may have been under the influence of drugs or alcohol. After the initial call was cut off, the hotel employee called back to share more details with emergency services as he sought help.

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Personnel from the 14B Police Station subsequently went to the hotel, along with a team from the Emergency Medical Attention System (SAME), who found Payne’s body in the courtyard.
SAME paramedics confirmed Payne’s death shortly after their arrival at 5:11 p.m. The head of the service, Alberto Crescenti, later provided details in a television interview, saying that Payne had fallen from a height of approximately 13 or 14 meters (around 43 to 46 feet).
Pablo Policicchio, a spokesperson for the Security Ministry of Buenos Aires municipality, told The Associated Press in a statement that Payne “had thrown himself from the balcony of his room.”
Early Thursday, audio was released of the hotel staffer’s call made in the . Regalrumination.com has provided a translated transcript below.
Liam Payne 911 Call: Full Transcript
Caller: Hello, good morning. I just called, and the line got cut off. I’m calling from the CasaSur Palermo hotel, Costa Rica 6032.
911: What’s happening at the location, sir?
Caller: Well, we have a guest who is heavily under the influence of drugs and alcohol. And, well… When he’s conscious, he’s breaking everything in the room. And, well, we need someone to be sent, please.
911: Under the effects of alcohol and narcotics, correct?
Caller: Yes, correct.
911: You said Costa Rica, what number, sir? Excuse me.
Caller: Costa Rica 6032.
911: This is in the capital, right? Between Arevalo and Chalmer?
Caller: Yes.
911: Which hotel? What’s the name of the hotel?
Caller: CasaSur Palermo. And we urgently need someone to come because, well, I’m not sure if the guest’s life is at risk. He’s in a room with a balcony. And, well, we’re a bit afraid that he might do something to put his life in danger.
911: How long has he been there, or is it a residential hotel?
Caller: No, no, he’s been there for two or three days.
911: I understand. You don’t have any more details because you can’t go in, right?
Caller: No.
911: We’ve also notified the SAME personnel, understood?
Caller: Yes, but what I’m asking is for someone to come urgently because, well…
911: It was notified in the call. Any other information for us? Who are you? Are you the manager?
Caller: I’m the head of reception.
911: So, you’re in charge of the place, correct?
Caller: Yes, yes.
911: It has been notified. Lastly, what’s your name, sir?
Caller: Esteban.
911: It’s been notified. Please wait for the unit to arrive.
Caller: OK.
911: Thank you for calling. Can you clear the line?
Caller: Are you also sending the police or not?
911: The police from the local station… give me a second to check… Comuna 14 and SAME?
Caller: No, no, no. Only SAME. Only SAME.
911: I understand. Don’t worry, it’s already been notified.
Caller: OK, perfect. Well, thank you very much.
911: Since you mentioned the person is under the influence of alcohol and narcotics, SAME won’t go in alone.
Caller: SAME won’t go in alone?
911: No.
Caller: OK.
911: It’s been notified. If the police arrive, you explain the situation, and if SAME is needed, they’ll notify them.
Caller: All right, OK. Perfect.
911: It’s already been notified. Have a good day, sir.
Caller: Well, thank you. Same to you.
If you or someone you know is considering suicide, please contact the 988 Suicide and Crisis Lifeline by dialing 988, text “988” to the Crisis Text Line at 741 741 or go to .
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