Job title: Associate, Tech College Operations and Logistics
Company: Capital One
Job description: Recruiting: VA – McLean, United States of America, McLean, VirginiaAssociate, Tech College Operations and LogisticsThe Enterprise Learning & Talent Development group is seeking a teammate to join the Tech College team. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, challenges the status quo, and inspires personal growth. If you are excited about helping others learn and building engaging experiences, you may be a fit for our team!As a member of the Tech College team, the Tech College Operations and Logistics Associate will work both independently as well as closely with our team, partnering directly with the Delivery Manager of Tech College. If you have a passion for delivering world class experiences and helping people to maximize their development, then this role could be an excellent fit for you.In this role you will support day to day Tech College and/or process requirements for program support. Provides operations and logistics, as well as input for process improvements and customer satisfaction. Planning and assisting in managing programs – coordination of logistics, reporting, data, etc. Responsible for daily interaction, planning, and communication with the Tech College Team, Program Team, as well as customers and learners. Our dedicated learning team works with a group of highly engaged partners to envision and deliver the future of Tech training at Capital One.General Responsibilities:Supports execution of applicable Tech College processes and programs (includes operations and logistics: slack, mailbox, zoom, One Learn management, etc.)Data collection and reporting for program supportRespond to learner inquiries via slack, shared mailboxes; redirect inquiries to the appropriate owner when necessarySupport the Delivery Manager to manage program operations and logisticsManage email and slack communications for: facilitators, new hires and people leadersCreating and registering all learning course sessions via One Learn for learnersUpdating all necessary course quick links, placeholders and calendar invitesWorking with cross functional teams providing necessary, timely and accurate data to ensure seamless processes and experiencesAttending learning sessions to help support and monitor learner needsLeveraging zoom for all sessions and assisting hosts and facilitatorsMaintaining accurate documentation of all learner sessionsAccurately maintaining trackers, reporting and project management tools to reflect progress each and engage in sprint and planning activitiesBasic Qualifications:High School Diploma, GED or Equivalent CertificationAt least 1 year experience in program or project operations, coordination and logistics supportAt least 1 year of experience in Google Suite (Sheets, Slides)Preferred Qualifications:Associates DegreeBackground in Business, Project/Program Management, Communications, Learning and Development or Human ResourcesAt least 2 years of project management experienceAt least 2 years of experience in Google Suite (Sheets, Slides)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One’s recruiting process, please send an email toCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Expected salary:
Location: McLean, VA
Job date: Fri, 31 May 2024 22:39:06 GMT
